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Shop Elettra Policies

Shipping
All Orders are shipped within 3-5 business days after your 
purchase payment has been processed.
We ship from our over seas warehouse in Asia and use an 
E-Packet service through USPS.
Please allow 7-14 business days from the shipping confirmation
date for your package to arrive.
  
Visit Our Track Your Order Page to Find Updated Details on Your Shipment 
    
   
Contact
Please feel free to contact our customer service at:
Email: Orders@ShopElettra.com
Contact by Phone: (213)-712-5601
    
    
Business Hours
Weekdays (Monday - Friday)
10:00am - 5:00pm Pacific Time
Closed on National Holidays
    
   
Returns
Orders may be returned if sent back to us within 7 days of the delivery date for an exchange or refund.
All SALE items or orders purchased with a PROMO CODE are FINAL SALE 
    
     
Cancelations
Orders may be canceled within 24 hours after purchase is made Please contact us to cancel your order.
No cancelation requests will be redeemed after its been 24 hours since purchase. 

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